Terms of purchase

General terms and conditions

Please read the General Terms and Conditions. If you have any questions about these General Terms and Conditions, the use of the online store, the products, the purchase process, or the delivery process, please contact us using one of the contact details provided below.

Data of the company operating the online store

Name: Meglio Horse Kft.

Headquarters: 3078 Bátonyterenye, Szőlő út 7/A

VAT number: 32354164-2-12

EU VAT number: HU32354164

Company registration number: 12-09-012631

Contact name: Susán Kitti

Account managing bank: Erste Bank

Account number: 11600006-00000001-98295387

Felir: AB4308994 (hereinafter referred to as Seller)

Contact details of the online store

Mailing address: 1144 Budapest, Füredi u. 15a 2/67

Phone number: +36-20/299-1595

The company's electronic contact is: info@megliohorse.com

The domain address of the online store is: www.megliohorse.com

Hosting provider data Name of the hosting service provider: Unas Online Kft.

The address of the storage service provider is: 9400 Sopron, Kőszegi út 14.

The e-mail address of the hosting service provider is: unas@unas.hu

Website of the hosting service provider: Unas.hu

Basic concepts

Goods: movable things, including goods packaged in a container, bottle or otherwise in a limited quantity or with a specified capacity.

Parties: Seller and Buyer together.

Consumer: a natural person acting outside the scope of his profession, independent occupation or business activity.

Consumer contract: a contract in which one of the participants is considered a consumer.

Manufacturer: the manufacturer of the product, in the case of an imported product, the importer who brings the product into the territory of the European Union, and any person who identifies himself as a manufacturer by placing his name, trademark or other distinguishing mark on the product.

Defective performance: The seller of the product, the party providing the service, performs incorrectly if the service does not meet the quality requirements established in the contract or in the law at the time of performance.

Warranty: Anyone who undertakes a warranty for the performance of the contract, or who is required to provide a warranty based on the law, is obliged to pay for faulty performance during the warranty period according to the conditions set out in the legal declaration creating the warranty or in the law. You are exempted from the warranty obligation if you prove that the cause of the defect arose after the performance. The warranty can be mandatory or voluntary contractual. The rules of the mandatory warranty were laid down in a Government Decree.

Durability: the ability of a product to maintain its required functions and performance under normal use.

Product: Goods intended for sale by the online store. Free of charge: without payment of the necessary costs incurred in order to make the goods conform to the contract.

Buyer: A person entering into a contract who makes a purchase offer through the online store.

Business: A person acting in the scope of his profession, independent occupation, or business activity, including the person who acts on behalf of or for the benefit of the business.

Purchase price: consideration to be paid for the goods and for the provision of digital content or for the provision of the digital service. Properties of the contract The products in the www.megliohorse.com online store are the subject of the contract between the seller and the buyer. The unique characteristics of the products in the online store can be found on the product page. The images shown are sometimes illustrations, so the actual color of the product does not always match reality. The purchase price next to the product is in HUF and is always the gross price of the selected product. The language of the contract is English. The contract is not considered a written contract and is not registered. The contract cannot be revoked later. The contract does not refer to a code of conduct.

Order process

1. Selection of the product

By clicking on the name or photo of the selected product, the customer can see a detailed description of the product. The decorative elements shown in the product photo are not part of the product, except in cases where the product description specifically highlights it.

2. Placing the product in the basket After entering the number of the product, the customer can place the product in a virtual basket by clicking the CART button. Placing the product in the basket does not create a payment obligation. If you want to add another product to the cart, select the BACK TO PRODUCTS button and add the product or products you wish to purchase further to the cart. The cart automatically calculates the total amount of the order.

3. Viewing the contents of the basket During the order, it is possible to view and modify the contents of the basket. If the basket does not contain the quantity you want to order, in that case, enter the number of the quantity you want to order in the data input field in the NUMBER OF PIECES column, then press the UPDATE button. If you want to delete the products in the basket, press the DELETE button. If you do not wish to purchase additional products and everything is fine, in that case, click PROCEED TO CHECKOUT.

4. Registration Registration in the webshop is not mandatory. After entering the data required for registration, you can proceed with the order process. If you are already a registered customer, you can continue by entering the data required for login. By registering, you will be able to shop in the online store faster on the following occasions, you can be up-to-date on the status of your orders and you can monitor your previous orders.

5. Entering data related to purchase, delivery and payment Invoicing-related data (name, address, e-mail address, phone number) must be entered during the order. The online store system automatically stores the invoicing data as delivery data. If the invoicing and delivery data are different, in that case the mark in the column THE SHIPPING ADDRESS IS THE SAME AS THE INVOICING ADDRESS must be removed and the delivery data must be entered. When entering the order data, you have the opportunity to select the method of receiving the product and the method of payment for the product. You can enter any information about your order in the NOTE text box.

6. Checking the order Before sending the order, you can check the price of the product you want to buy, the shipping cost, as well as the shipping and billing information. If you notice an error, press the BACK button and make the necessary changes!

7. Finalization of the order If everything is fine during the order check, send your order by pressing the ORDER button. By sending the order, you accept the General Terms and Conditions of the online store and acknowledge that the order entails a payment obligation.

In the case of orders placed in the online store, the Buyer is considered to be the offeror, so the conclusion of the contract between the Buyer and the Seller is established when the Seller accepts the offer made through the online store. The automatic order confirmation email sent by the online store cannot be considered as acceptance of the offer. Prices Our prices are the list prices valid at the time of the order, which can be found next to the products in the online store. The prices are gross prices, prices with VAT. Prices do not include shipping costs. The shipping cost can be found during the checkout process before finalizing the order, as well as in the Terms and Conditions. Procedure in case of incorrect price

Despite our best efforts, it may happen that the product is listed at the wrong price in the online store. Incorrect prices are mainly the EUR 0 product price, and in the case of discounts, the price shown is not in accordance with the discount. For example, in the case of a EUR 50 product with a 10% discount, the purchase price of EUR 10 and the fractional price. Our system can send an automatic confirmation e-mail even when ordering at the wrong price, but this cannot be considered as acceptance of the order. In such a case, after recognizing or modifying the error, we will immediately inform the Buyer of the correct price of the product. The Buyer can then decide whether to request the product at the real price or whether to withdraw from the contract without any legal consequences.

Order processing

Orders are processed on working days from 9 a.m. to 6 p.m. Of course, the Customer can also place his order outside of this time interval, which will be processed on the next working day. Fulfillment of the order We deliver the ordered products within 1-30 working days, depending on the purchase or preparation time. If the Seller is unable to deliver the product specified in the contract because it is not available, in that case he is obliged to inform the Buyer of this fact immediately, and the amount that has already been paid as soon as possible, but no later than thirty days later, to the refund to the consumer.

Possibility to correct data entry errors

During the order, the Buyer has the option to correct or delete the entered data at any time. If you have already moved on to the data page you want to correct, but have not yet finalized your order, in that case it is advisable to click on the browser's back button until the desired page appears, where you can make the change. If you want to make changes to the given data after the order has been sent, you can indicate your intention to change by using one of the contact details provided above. By finalizing the order, you acknowledge that the Seller cannot be held responsible for any damage to the Buyer resulting from incorrect data entry by the Buyer or from inaccurately provided data. An inaccurately entered e-mail address during the order or the saturation of the mailbox's storage space may cause a lack of confirmation, which may prevent the conclusion of the contract.

Confirmation 

On all orders, we will send you an e-mail feedback. This means that after placing the order, you will receive an automatic e-mail about the receipt of the order and later one about the expected delivery time or the fact that the order has been accepted. In the case of a phone consultation, call the phone number of the online store or any of the phone numbers in the e-mail. The Seller is obliged to confirm the order to the Buyer without delay - within 48 hours. If this does not happen, the Buyer is not bound by his order and is not obliged to accept the delivered product.

Product inspection

Product inspection: The buyer is always obliged to check the integrity of the goods upon receipt. If the inspection takes place in the presence of the courier and the product is damaged, do not accept the product, have a report prepared. Claims for quantity or damage can be fully accepted if a video recording is made of the opening of the package, in which it is clearly visible in good quality that the package was unopened when the recording started (so all sides of the package are recorded), and the recording records the uncut the entire contents of the package.

Payment methods

Bank transfer: If you want to settle the price of the ordered product by bank transfer, in that case choose the Bank transfer payment method. Enter your name and order ID/account number in the comments section. The data required for the transfer (Beneficiary's name, Beneficiary's bank account number, Beneficiary's bank) can be found in the data of the company operating the online store.

Barion payment: use of Barion internet payment with bank and credit card. Online bank card payments are made through Barion's system. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Hungarian National Bank, license number: H-EN-I-1064/2013 Shipping methods

Home delivery: DPD is our shipping partner, we send packages on a daily basis. Fee: 3 EUR under 50 EUR orders and FREE over 50 EUR orders.

Right of withdrawal

If the product ordered by the customer is not available to the seller, in that case the seller reserves the right to partially or completely reject the already confirmed order. Partial fulfillment may take place after consultation with the customer. If the seller is unable to fulfill his obligations under the contract, he is obliged to inform the customer as soon as possible. The online store does not enter into contracts with minors. By accepting the terms and conditions, the customer declares that he is of legal age.

The Consumer's right of withdrawal description: 45/2014, the consumer (II. 26.) On the basis of a government decree, you are entitled to cancel the purchase without reason within 14 days of receiving the goods. In this case, the Seller is obliged to refund the entire amount paid by the consumer to the consumer immediately, but no later than within 14 days of receiving the consumer's statement of withdrawal. During the enforcement of the right of withdrawal, the Seller will refund the total amount paid by the consumer - not including the delivery cost - to the consumer.

If the Seller does not comply with his obligation to provide information regarding the right of withdrawal or termination, the withdrawal or termination period will be extended by 12 months. If the Seller provides the information after the expiration of 14 days from the date of receipt of the product or the conclusion of the contract, but within 12 months, the deadline for withdrawal or cancellation is 14 days from the date of communication of this information.

When buying and selling several products, if the individual products are delivered at different times, the Consumer may exercise the right of withdrawal within 14 days from the date of receipt of the last delivered product or product consisting of several items or pieces.

If the consumer has made an offer to conclude the contract, the consumer has the right to withdraw the offer before the conclusion of the contract, which terminates the binding nature of the offer covering the conclusion of the contract. The consumer also exercises his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product.

The Consumer can also use the following sample declaration of withdrawal to notify their intention to withdraw:

Withdrawal / Termination statement sample

The consumer can also exercise his right of withdrawal by filling out the cancellation form below and returning it to our address (fill it out and return it only in case of intention to withdraw from the contract).

To: Meglio Horse Kft.

Address: 2143 Kistarcsa, Raktár körút 3. B1-08

I, the undersigned, declare that I exercise my right of withdrawal regarding the contract for the sale of the following product/s:

Product name(s):

Date of conclusion of contract / date of acceptance: Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s): (only in the case of a statement made on paper) Dated: ...................................

The consumer exercises his right of withdrawal within the deadline if he sends his withdrawal statement before the end of the 14th day from the receipt of the product. In case of cancellation in writing, it is enough to send the cancellation statement within 14 days. In the case of notification by post, the date of posting, in the case of notification via email or fax, the time of sending the email or fax must be taken into account. The consumer bears the burden of proving that the right of withdrawal is provided for in Art. 45/2014. (II. 26.) Exercises as defined in § 20 of the Government Decree.

The company's obligations in the event of withdrawal or termination by the consumer

If the consumer is the 45/2014. (II. 26.) withdraws from the contract in accordance with § 22 of the Government Decree, the company shall refund the full amount paid by the consumer as consideration, including other costs incurred in connection with the performance, without delay, but no later than within fourteen days of becoming aware of the withdrawal, such as the cost of delivery. However, the Seller is not obliged to reimburse the consumer for the additional costs resulting from the choice of a delivery method other than the cheapest standard delivery method offered by the Seller.

45/2014. (II. 26.) In the event of withdrawal or termination in accordance with § 22 of the Government Decree, the Seller will refund the amount due to the consumer in the same manner as the payment method used by the consumer. Based on the consumer's express consent, the Seller may use another payment method for the refund, but the consumer may not be charged any additional fees as a result.

If the consumer specifically chooses a mode of transport other than the least expensive usual mode of transport, the Seller is not obliged to reimburse the resulting additional costs. The Seller has the right to withhold the repayment of the total amount paid by the consumer until the product has been returned or the consumer has provided credible evidence that he has returned it. The Seller does not have the right of retention if he agreed to transport the product back himself.

In particular, a contractual condition that entitles the company to an additional monetary claim in addition to the compensation due for the performance of its main obligations under the contract cannot be considered as expressly accepted by the consumer if the company uses a default option (pre-filled field) that is provided to the consumer in order to avoid paying the additional amount should instruct. In this case, the company is obliged to provide the consumer with the amount paid.

Obligations of the consumer in case of withdrawal or termination

If the consumer wishes to use the right of withdrawal without reason, he must send the withdrawal statement containing his intention to withdraw within 14 days of receiving the product to one of the following addresses:

Mailing address: 1144 Budapest, Füredi u. 15a 2/67

Email address: megliohorse@gmail.com

If the consumer complies with Art. 45/2014. (II. 26.) In accordance with § 22 of the Government Decree, if you wish to exercise your right of withdrawal, you must return the product immediately, but no later than fourteen days from the date of notification of withdrawal, to the address specified by the Seller, or return the product to the company or the company hand it over to a person authorized to receive it. The deadline is considered met if the consumer sends the product before the deadline.

The consumer bears the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal, unless the Seller undertakes to bear these costs. The consumer will not be charged any other costs. In the case of our online store, the Seller does not assume the cost of returning the goods, so it is borne by the customer.

In the event that the product was transported to the consumer at the same time as the contract concluded outside the business premises, the Seller will transport the product back at his own expense if, due to its nature, it cannot be returned as a postal item. The consumer is only responsible for depreciation resulting from use that exceeds the use necessary to determine the nature, properties and operation of the product.

The consumer is not responsible for the decrease in value if the business does not inform the consumer about the right of withdrawal.

Exceptions to the consumer's right of withdrawal and termination

45/2014. (II. 26.) Based on § 29 (1) of the Government Decree, the consumer may not exercise his right of withdrawal in the following case: - In the case of a non-pre-manufactured product that was produced based on the instructions or at the express request of the consumer, or in the case of a product that was clearly tailored to the consumer;

- Regarding products that are perishable or retain their quality for a short time;

- With regard to a product with closed packaging, which cannot be returned after being opened after handover for reasons of health protection or hygiene;

- With regard to a product which, by its nature, is inseparably mixed with another product after delivery;

- In the case of a contract for the provision of a service, after the performance of the service as a whole, if the company started the performance with the express, prior consultation of the consumer and the consumer acknowledged that he loses his right of termination after the performance of the service as a whole;

Defective performance

The Seller performs incorrectly if, at the time of performance, the service does not meet the quality requirements established in the contract or in legislation. The obligee does not perform incorrectly if the right holder knew of the error at the time of the conclusion of the contract, or should have known of the error at the time of the conclusion of the contract. In a contract between a consumer and a business, the stipulation that deviates from the provisions of this chapter on accessory warranty and guarantee to the disadvantage of the consumer is null and void.

Obligations of the consumer in case of withdrawal or termination

In which case can you exercise your accessory warranty right?

In the event of defective performance by the Seller, you may assert a warranty claim against the Seller in accordance with the rules of the Civil Code.

What rights are you entitled to based on your warranty claim?

You can - according to your choice - make use of the following accessory warranty claims: You can request repair or replacement, unless the fulfillment of the demand you have chosen is impossible, or it would involve disproportionate additional costs for the company compared to the fulfillment of other demands. If you did not request, or could not request, the repair or replacement, in that case you may request a proportional reduction of the compensation, or you may repair the defect at the company's expense, or have it repaired by someone else, or - as a last resort - you may also withdraw from the contract. You can switch from your chosen accessory warranty right to another, but you will bear the cost of the switch, unless it was justified or the company provided a reason for it. The consumer is also entitled - in accordance with the severity of the breach of contract - to request a proportionate delivery of compensation or to terminate the sales contract if the Seller did not perform the repair or replacement, or performed it, but did not partially or fully fulfill the following conditions: You must ensure the return of the exchanged goods at your own expense; If the repair or replacement requires the removal of goods that, according to the nature and purpose of the goods, were used before the defect became recognizable, then the obligation to repair or replace includes the removal of the non-conforming goods and as a replacement provision of repaired goods.

He refused to make the goods conform to the contract; a repeated performance error occurred, even though the Seller attempted to make the goods conform to the contract; the error in performance is so serious that it justifies an immediate price reduction or the immediate termination of the sales contract; the Seller did not undertake to bring the goods into conformity with the contract, or it is clear from the circumstances that the company will not bring the goods into conformity with the contract within a reasonable period of time or without significant harm to the consumer's interests. If the consumer wishes to terminate the sales contract citing faulty performance, the Seller bears the burden of proving that the fault is insignificant. The reasonable deadline for repairing or replacing the goods shall be calculated from the time when the consumer communicated the defect to the company. The consumer must make the goods available to the company in order to complete the repair or replacement.

Delivery of compensation is proportionate if its amount is equal to the difference between the value of the service actually provided to the consumer and the amount due to the consumer in the event of performance in accordance with the contract. The consumer is entitled to withhold the remaining part of the purchase price - adjusted to the severity of the breach of contract - in whole or in part, until the Seller fulfills his obligations related to the conformity of the performance with the contract and defective performance. The consumer's right to terminate the sales contract can be exercised with a legal statement addressed to the company expressing the decision to terminate. If the defective performance affects only a specific part of the goods supplied under the sales contract and the conditions for exercising the right to terminate the contract exist in respect of them, the consumer may terminate the sales contract only with regard to the defective goods, but also with respect to any other goods acquired together with them , if the consumer cannot reasonably be expected to keep only goods that comply with the contract.

If the consumer cancels the sales contract in its entirety or with respect to a part of the goods supplied under the sales contract, then

- the consumer must return the affected goods to the company at the company's expense; and

- the Seller must immediately refund to the consumer the purchase price paid for the goods concerned, as soon as he has received the goods or the certificate supporting the return of the goods.

What is the deadline for asserting your warranty claim?

You are obliged to report the error immediately after discovering it, but no later than within two months of discovering the error. At the same time, I would like to draw your attention to the fact that you can no longer assert your accessory warranty rights beyond the two-year limitation period from the completion of the contract. In the case of a used item, this deadline is a maximum of one year.

Who can you enforce your accessory warranty claim against?

You can enforce your accessory warranty claim against the company.

What other conditions are there for asserting your accessory warranty rights?

Within six months from the date of delivery, there is no other condition for validating your accessory warranty claim other than reporting the defect, if you prove that the product or service was provided by the Seller. However, after six months have passed since the performance, you are already obliged to prove that the defect you recognized was already present at the time of performance.

Product warranty

In which case can you use your product warranty right?

In the event of a movable thing (product) defect, the consumer can decide that the previously described; or accessory warranty rights; can assert a product warranty claim.

What rights do you have based on your product warranty claim?

As a product warranty claim, you can only request the repair or replacement of the defective product.

In which case is the product considered defective?

The product is defective if it does not meet the quality requirements in force at the time it is placed on the market or if it does not have the properties described by the manufacturer.

What is the deadline for asserting your product warranty claim?

You can assert your product warranty claim within two years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.

Against whom and under what other conditions can you enforce your product warranty claim?

You can only exercise your product warranty claim against the manufacturer or distributor of the movable item. You must prove the defect of the product in the event of a product warranty claim.

In what cases is the manufacturer (distributor) exempt from product warranty obligations? The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:

- the product is not soldmanufactured or put on the market as part of its activities, or - according to the state of science and technology, the defect was not recognizable at the time of placing it on the market or - the defect of the product results from the application of legislation or mandatory official regulations.

It is sufficient for the manufacturer (distributor) to prove one reason for exemption. Please note that due to the same defect, you cannot assert an accessory warranty claim and a product warranty claim at the same time, parallel to each other. However, if your product warranty claim is successfully asserted, you can assert your accessory warranty claim for the replaced product or repaired part against the manufacturer.

Customer service after purchase

After placing the order, the customer can contact our customer service via the contact details below for warranty, guarantee, cancellation, or other matters related to the order or the ordered product.

Customer service phone number: +36 20 299 1595

Customer service e-mail address: info@megliohorse.com

Description of complaint management options Complaints about the activities of the online store or the products distributed by the online store can be submitted to the operator of the online store by e-mail or by post. If the online store also has a business premises, we can communicate our complaint to the seller personally. The seller is obliged to respond in writing to the complaint received by e-mail or by post and send it to the buyer within 25 days.

If the seller does not consider the complaint made by the customer to be legitimate, he must justify it and send it to the customer in writing, and he must also inform the customer in writing about which complaint handling options are available to him according to the nature of his complaint. The seller is obliged to provide the seat, telephone contact, internet contact and mailing address of the competent conciliation body based on the consumer's place of residence or residence.

The seller must keep the record of the complaint and a copy of the response for five years. Due to the nature of the Consumer's complaint, he can report his complaints about the Service Provider's activities at the contact details below.

Mailing address: 1144 Budapest, Füredi u. 15a 2/67

Phone number: +36 20 / 2991595

Email address: megliohorse@gmail.com

National Data Protection and Freedom of Information Authority

1125 Budapest, Szilágyi Erzsébet fasor 22/C.

Mailing address: 1530 Budapest, PO Box: 5.

Telephone: +36 -1-391-1400 Fax: +36-1-391-1410

E-mail: ugyfelszolgalat@naih.hu

Consumer protection Authority

Consumers can address their consumer protection complaints to the competent consumer protection authority of their place of residence. After evaluating the complaint, the authority decides on the conduct of the consumer protection procedure.

The first-level official tasks related to consumer protection are carried out by the competent capital and county government offices according to the consumer's place of residence, whose contact information can be found at the following link: Consumer Protection Authority

Conciliation Board

If we reject the buyer's consumer complaint, in that case you have the right to file a consumer complaint against us, which you can submit to the competent Conciliation Board of your place of residence.

The procedure of the conciliation board starts at the consumer's request. The condition for applying to a consumer conciliation body is that the consumer attempts to settle the dispute directly with the business. Direct dispute resolution can be done in person at the service provider's customer service, by phone, or by e-mail. Another requirement is that the application for the board's procedure, which must be submitted to the board's president, contains the following: the consumer's name, place of residence, place of residence; the name and registered office or location of the company with which the consumer is in dispute; if the consumer wishes to submit his application to the body whose jurisdiction is aligned with the place of performance of the contract, the consumer must indicate the place of performance of the contract; the consumer's position on the existing dispute, as well as the facts and evidence that support his own position; the consumer's statement, which proves that he tried to settle the dispute directly with the business; the consumer must also declare that he has not initiated proceedings in the case of the dispute at another conciliation body, nor has he initiated mediation proceedings or civil litigation proceedings; it must include what you are asking for and what kind of decision you expect the board to make. Finally, the application must be signed by the consumer. In addition to all of this, the application must be accompanied by all documents that the consumer refers to as evidence, as well as documents that prove that the consumer tried to settle the dispute with the company, but it was unsuccessful. We would like to inform you that our company has an obligation to cooperate in the conciliation board procedure.

Judicial proceeding

If the consumer does not turn to a conciliation body, or if the procedure does not lead to a result, the consumer has the opportunity to go to court in order to settle the legal dispute. The lawsuit must be initiated with a statement of claim, in which the following information must be stated: the trial court; the name, place of residence and legal position of the parties and the parties' representatives; the right to be asserted, with the presentation of the facts on which it is based and their evidence; the data from which the jurisdiction and competence of the court can be established; a definite request for a court decision (claim request). The document or a copy of the document whose content is referred to as evidence must be attached to the statement of claim. Online dispute resolution platform The European Commission has created a website where consumers can register, so they have the opportunity to settle their legal disputes related to online purchases by filling out an application, avoiding court proceedings.

In this way, consumers can assert their rights without, for example, distance preventing them from doing so. Hungary is also obliged to to operate an online dispute resolution contact point, where at least two advisers must be available to help the disputing parties if they have questions about the procedure. In our country, this task is performed by the Budapest Conciliation Board. The online dispute resolution platform is available at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HU

Effective date: 15.08.2023

We would like to inform you that in relation to the personal data provided by you, the Data Controller is

Name: Meglio Horse Kft.

Headquarters: 3078 Bátonyterenye, Szőlő út 7/A

VAT number: 32354164-2-12

Company registration number: 12-09-012631

Contact name: Susán Kitti

Account managing bank: Erste Bank

Account number: 11600006-00000001-98295387

FELIR: AB4308994

Email address: megliohorse@gmail.com

Meglio Horse data management information Effective date: August 2023

SCOPE OF THIS NOTICE

Please read carefully the following data management information (hereinafter: "Information"), in which we describe our practice regarding the management of your personal data in accordance with the General Data Protection Regulation (Regulation 2016/679 of the European Parliament and of the Council, "GDPR"). This Notice applies to persons who use the services of Meglio Racing as consumers ("You"). This Information Sheet shows how Meglio Horse Kft., as a data controller, collects, uses and shares your personal data with third parties in some cases. This Notice also provides information about your "data subject" rights related to data management. This Notice covers online and offline data collection, including personal data collected on Meglio's various channels - websites, applications, social media sites operated by third parties, Meglio's Consumer Service, sales locations and events. Please note that with your consent, we may combine personal data collected from different sources (website, offline event) as well as by different companies or partners of Meglio Racing. If you do not provide the personal data necessary to achieve the given data management purpose (for example, we clearly define the range of mandatory data on the registration form), Meglio may not be able to provide you with some of its data management-related services.

1. DATA CONTROLLER AND ITS ACCESSIBILITY

1.1 Data manager, information about data management Meglio Horse Kft. (hereafter collectively: "Meglio" or "we") is the data controller with regard to the data management described in this Information. We would like to inform you that, based on the GDPR, a data protection officer has been appointed for Meglio. The duty of the data protection officer is carried out with the help of a contact group created for this purpose and available in the markets affected by the operation of the Meglioás group. In case of questions, comments or complaints about our data protection procedures, you can contact us at the contact details above. Meglio's data protection contact can be reached by e-mail: Meglio Horse Kft. info@megliohorse.com 3078 Bátonyterenye, Szőlő u. 7/A 

2. From what sources and how do we collect your personal data?

2.1 Data collected from you and the method of data collection Meglio Websites: Websites for consumers operated by or on behalf of Meglio, including under our own domain name/URL, as well as minisites operated on social media sites operated by third parties, such as Facebook ("Websites"). Meglio mobile sites/apps: Mobile sites or applications for consumers operated by or on behalf of Meglio, including applications running on smartphones, tablets and other devices. Email, SMS and other electronic messages: The relationship between you and Meglio using electronic means of communication.

Meglio Customer Service: Communication with Meglio Customer Service. Offline Registration Forms: Printed or digital registration forms and similar forms collected through, among other things, mail, store displays, sweepstakes and other promotions or events. Communication related to an advertising message: Interaction with Meglio advertisements (e.g. if you click on our advertisement appearing on a third-party website, Meglio can also receive information about this).

2.2 Data created by Meglio In the course of our relationship with you, we may record personal data about you (e.g. the data of your purchases on websites).

2.3 Data from other sources These include social media sites operated by third parties (e.g. Facebook, Google), during market research (if the answear was not carried out anonymously), data obtained from third-party data collectors, Meglio's promotional partners, public sources and acquired during the acquisition of other companies.

3. SCOPE OF PROCESSED PERSONAL DATA

Depending on the relationship between you and Meglio (online, offline, telephone, etc.), Meglio may collect from you the personal data specified below. Individual personal data categories are referred to by the names used here for each data management purpose in point 6. Personal contact details. This includes the data you have provided to Meglio (name, address, email address, contact information provided on social media or phone number), which we can use to contact you. Information used for login. Data required to access the profile of the given account. This can be the login ID, email address, username, password entered in a non-decipherable form [password that cannot be found by others] and/or security question and answer. Demographics and interests. Information about your demographics and interests. This may include your date of birth, age or age group, gender, geographic location (eg zip code), favorite products, hobbies and interests, and information about your household or lifestyle.

Data collected from your computer/mobile device. Information about the computer system or technical device used to view the Websites or apps, such as the IP address of your computer or device, the operating system used, and the type and version of the browser. If a Meglio website or app on a mobile device, e.g. accessed on a smartphone, the range of information collected, where this is permitted by law, includes the unique identifier of your phone, the identifier of the ad, your location and other similar data on the mobile device. Data related to communication and the use of websites. When using our Websites or browsing our newsletters, we collect certain data using automatic data collection methods. Thus, among other things, we collect data on what link you click, what pages or content you view and how long you stay on a page, as well as similar data and statistics related to the use of the Website, such as content response times [how long it takes to download a specific content], download errors and time spent on individual pages.

We record this data using automated technologies (e.g. cookies and web beacons), and we also collect it using third-party trackers for analytics and advertising purposes. Information from market research and consumer feedback. Your voluntarily shared experiences in connection with the use of our products and services. Content created by consumers. All content shared with Meglio on social media sites you create and then hosted by third parties, or uploaded to our Website or app, including using third-party social media applications (e.g. Facebook). This includes photos, videos, personal stories, and similar media and content. Where permitted by law, we also collect and publish content created by consumers related to various activities (e.g. sweepstakes and other promotions, social services of websites, consumer relations and social sites operated by third parties). Data collected from social media sites operated by third parties. All information that is publicly shared on social media sites operated by third parties, or that belongs to your profile on such sites (e.g. Facebook), which you authorize the social media site to share with Meglio. This includes, among other things, the basic data of your account (e.g. name, email address, gender, date of birth, city, profile picture, username, list of friends, etc.), as well as any additional information or activities shared by third-party allows for social networking sites. We receive your profile data (or a certain part thereof) belonging to a social network site operated by a third party every time you use the Meglio web application on a social network site operated by a third party (e.g. Facebook), a social service integrated into a Meglio site (e.g. Facebook Connect) you use or contact us through a social site operated by a third party. If you would like more information about how Meglio receives information about you from a social media site operated by a third party, or if you wish to withdraw your consent to share data on a social media site, please visit that social media site.

Payment and financial information. All information that is available to the Joint Data Controllers to fulfill orders or for you to make purchases, such as bank card or credit card data (name of cardholder, card number, expiration date, etc.), or other payment methods (if available). The payment and financial information is always handled by the Joint Data Controllers or the payment processing service provider(s) in accordance with the applicable laws, regulations and security standards (e.g. PCI DSS). We do not record the details of your card used for payment. Telephone conversations with Meglio's Consumer Service. According to the applicable laws, the conversation with our Consumer Service may be recorded or listened to for local business needs (e.g. for quality or training purposes). We do not record the details of your card used for payment. At the beginning of the call, we inform you about the recording of the call.

4. PERSONAL DATA SPECIAL CATEGORIES

We do not collect or process special personal data in the normal course of our business. These include, among others, personal data referring to racial or ethnic origin, political opinion, religious or worldview beliefs or trade union membership, as well as genetic and biometric data aimed at the unique identification of natural persons, health data and personal data relating to the sex life or sexual orientation of natural persons his treatment). If for any reason it becomes necessary to handle special categories of personal data, we always ask for your voluntary, prior express consent (e.g. to fulfill our diversity reporting service). If Meglio processes special categories of personal data for other purposes, it does so for the following reasons: (i) presenting, asserting and defending legal claims, such as detecting and preventing crime (thus preventing fraud and abuse).

5. PERSONAL DATA OF CHILDREN

We do not intentionally request or collect the personal data of children under the age of 16. If we become aware that the personal data of a child under the age of 16 has accidentally come into Meglio's possession, we will delete that data immediately. However, Meglio may collect personal data from children under the age of 16 - under the age of 18 in a non-online environment - with the consent of the person exercising parental control over the children. In this case, Meglio will make reasonable efforts to verify in such cases that the consent was given or authorized by the person exercising parental custody over the child.

6. RECIPIENTS OF PERSONAL DATA

6.1 Third party recipients outside of Meglio

Service providers (data processors). For our activities, we also use the help of companies outside the company group (e.g. fulfillment of orders, processing of payments, detection of abuse and verification of identity, website operation, market research, support services, promotions, website development, data analysis, customer service, etc.). The service providers and their designated employees can access and use your personal data on behalf of Meglio only for the purpose of performing the tasks based on our instructions, for which Meglio has asked them, during which they are obliged to treat your personal data confidentially and keep them safe at all times. If you would like to know the data processors used by Meglio and the categories of personal data forwarded to them, please contact us. Who can access your personal data at Meglio and joint data controllers? Your personal data is handled by our employees or agents authorized to do so on the basis of the "need to know" principle, depending on the purposes for which they were collected (e.g. our employees working in the field of consumer customer service have access to your customer data).

7. YOUR RIGHTS

You have the right to request that Meglio and the Joint Data Controllers manage your personal data

a) access personal data;

b) request correction of personal data;

c) request the deletion of personal data;

d) request the restriction of the processing of personal data;

e) object to the processing of your personal data;

f) receive the personal data and forward them to another data controller, if the legal prerequisites for this exist (right to data portability);

g) if personal data is processed based on your consent, you may withdraw your consent at any time

h) if the processing of personal data is necessary for the purpose of asserting the legitimate interests of the controller or a third party, you may object to the data processing.

You can exercise the rights granted to you by the governing law, especially the GDPR, against any Joint Data Controller. You can send your request for the exercise of the above rights to the contact details indicated in point 1 of the Information. Any of the Joint Data Controllers provides information on the measures taken following the request without undue delay, but usually within 1 month from the receipt of the request. If none of the Joint Data Controllers takes measures, it shall provide information on the reasons for the failure to take measures without delay, but no later than within 1 month from the receipt of the request. If you do not agree with an answer or action, you have legal remedies. The information is basically free of charge, however, if you make clearly unfounded or – especially due to their repetitive nature – excessive requests to any of the Joint Data Controllers, we may charge a reasonable fee based on the administrative costs, or we may refuse to act on the request. We inform all recipients of all corrections, deletions or data management restrictions to whom or with whom the personal data was disclosed, unless this proves to be impossible or requires a disproportionately large effort, we provide information about the recipients.

7.1 Access to personal data. You have the right to inspect the data stored about you, to request information on whether your personal data is being processed, to check the data and to request a paper or electronic copy of it. You are also entitled to request information about the source of your personal data.

7.2 Right to Rectification You have the right to have inaccurate personal data corrected without undue delay at your request and to request the completion of incomplete personal data. You can exercise this right in part by making changes to your user account.

7.3 The right to erasure (“the right to be forgotten”) You are entitled to have your personal data deleted without undue delay at your request if one of the following reasons exists:

a) the personal data are no longer needed;

b) if the consent that forms the basis of the data management is revoked and there is no other legal basis for the data management;

c) You object to data processing and (i) there is no overriding legitimate reason for data processing, or (ii) we have no discretion;

d) if the personal data were processed illegally;

e) personal data must be deleted based on the law. We would like to inform you that, under certain circumstances, we can only delete your personal data if we delete your user account at the same time. Personal data will not be deleted if data management is necessary for one of the following reasons: (i) a for the purpose of exercising the right to freedom of expression and information; (ii) for the purpose of fulfilling a legal obligation requiring the processing of personal data; (iii) or necessary for the presentation, enforcement or defense of legal claims.

7.4 The right to restrict data processing You have the right to request that we limit data processing if one of the following is true: You dispute the accuracy of the personal data, in which case the limitation applies to the period that allows us to verify the accuracy of the personal data; the data processing is unlawful and you object to the deletion of the data and instead request the restriction of its use; you no longer need the personal data for the purpose of data management, but you require them to submit, enforce or defend legal claims; obsession You have objected to data processing; in this case, the restriction applies to the period until it is determined whether the legitimate reasons of the data controller take precedence over the legitimate reasons of the data subject. With the exception of storage, the personal data affected by the limitation of data processing may only be processed with your consent, or to submit, enforce or defend legal claims, or to protect the rights of another natural or legal person, or in the important public interest of the Union or a member state. We will provide you with information about the lifting of the restriction in advance.

7.5 Right to Object For reasons related to your own situation, you have the right to object at any time to the processing of your personal data based on the legitimate interests of Meglio or the Joint Data Controllers and, in particular, to data processing for the purpose of direct business acquisition. In this case, we may no longer process personal data, unless the data controller proves that the data processing is justified by compelling legitimate reasons that take precedence over your interests, rights and freedoms, or that are related to the presentation, enforcement or defense of legal claims.

7.6 Right to data portability If the rights and freedoms of others are not violated, you are entitled to receive your personal data in a segmented, widely used, machine-readable format. You are also entitled to transfer this data directly to another data controller if data processing is necessary with your consent, or to fulfill a contract to which you are a party, or to take steps at your request prior to the conclusion of the contract; and data management is automated, i.e. personal data is handled in an IT system and not on a paper basis. The previous two conditions must be met together, i.e. the right to data portability can only be used if you have consented to the processing of your data (i.e. consent is the legal basis for data processing) or the data processing is based on a contract and data processing takes place in IT systems without human intervention .

8. YOU HAVE THE FOLLOWING OPTIONS REGARDING THE USE AND SHARING OF YOUR PERSONAL DATA

We will do our best to provide you with the right to dispose of your personal data shared with us wherever possible. In addition to exercising your rights as a data subject, you can dispose of your personal data using the following mechanisms: Cookies and similar technologies. In relation to your consent, you can (a) use our solution for managing data management consents or (b) set in your browser which cookies and similar technologies you do not allow, or receive notifications about their use.

Please read our Cookie Notice. Advertising, Marketing and Promotions. By using the checkbox(es) on the registration forms or by answering the questions of our Consumer Service staff, you can consent to Meglio using your personal data to send you information about its products and services. If you decide that you no longer wish to receive information, you can unsubscribe from marketing communication messages at any time by following the instructions in them. You can unsubscribe at any time from marketing communications sent by various media, such as social media sites operated by third parties, by using the links in the relevant messages, by logging into the Websites/apps or social media sites operated by third parties, by unchecking the corresponding checkboxes in your profile settings, or by selecting the Consumer With the help of service staff. We would like to inform you that even in case of cancellation of marketing messages, you will receive administrative information from Meglio, such as confirmation of orders or other transactions, operational notifications regarding activities related to your account (e.g. account confirmation, password change, etc.), as well as other important, non-marketing information. Personalization (offline and online). If you wish to receive a personalized service/targeted advertisements and content based on the personal data used by Meglio, you can do so by using the appropriate checkboxes on the registration page or by answering the questions of the Consumer Service staff (where this is permitted by law). If you decide that you do not want to use our personalized services, you can do so by logging into the Websites/apps, by deselecting the appropriate check boxes in your profile settings, or with the help of the Consumer Service staff. Targeted ads. On behalf of Meglio and other non-affiliated companies, we are also connected to advertising sites and other advertising service providers (hereinafter referred to as "Advertising Providers") that provide Internet advertising services. Some advertisements are tailored to your interests based on data collected on Meglio websites or unrelated websites. You can read more about these types of ads, as well as how to opt out of interest-based ads provided by companies participating in the Digital Advertising Alliance (DAA) self-regulatory program, at www.aboutads.info/choices. In addition, you can opt-out of such advertisements appearing in the mobile applications of companies participating in the DAA AppChoices application by downloading the application from the iOS or Android appstore. You can turn off the collection of precise location data in the location settings of your mobile phone or other mobile device.

8. SECURITY MEASURES

We will keep your personal data private and secure with appropriate measures (defined below). Please note, however, that protection does not extend to information that you voluntarily share on public sites, such as social networking sites operated by third parties. All such sharing and similar activities are subject to the data management information of the given website. In relation to data management in the operating environment for storing personal data, we have taken proportionately expected security measures to prevent unauthorized access based on the possible risks. What steps do you need to take? It is important that you also take steps to ensure the security of your personal data. When creating an online account, please choose a password that is difficult to guess and never share it with others. Please keep your password secret and use your Meglios account responsibly. If you use a shared or public computer, never allow the browser/application you use to remember your login ID/email address or password, and always log out when you are no longer using the computer. Please use the privacy settings on our Website/App.

9. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACHES

Cookies and similar technologies. Our website does not use cookies. Log files. We collect data about website activities and statistics about your browsing habits in the form of log files. Entries in the log files are created automatically and are used to debug, improve the performance of the website and maintain its security. Web beacons. Web beacons are short lines of code that contain graphically displayed data on a website or in an email message, the purpose of which is to transmit them to Meglio. The data collected with web beacons includes the IP address, your response to email campaigns (e.g. when you opened the email, what links you clicked on in the email, etc.). We use web beacons on our Websites and in the e-mails we send to you. We use the information provided by web beacons for various purposes, including, but not limited to, site traffic reporting, unique visitor numbers, advertisements, email auditing and reporting, and site personalization.

10. CHANGES TO THIS NOTICE

In the event of a change in the handling of personal data, we will update this Notice. We reserve the right to change our practices and this Notice at any time, so please check the site frequently to see if there have been any changes to this Notice. Meglio will inform you of any substantive changes to the Information Sheet in an appropriate manner.